AI.
Artificial Intelligence is not commonly used in our practice. We are keeping an eye on emerging technologies and will let you know if we decide to test out a tool or find a practical use within our work. Our telephone provider uses AI to take notes during phone calls. As a practice we typically turn off this function at the beginning of a call unless otherwise specified.
Insurance.
Question: What type of insurance do you accept?
Answer: Stacy accepts several major insurance plans (United Healthcare, Blue Cross Blue Shield BCBS, Aetna, Cigna, Optum, MVP) as well as credit card payments for counseling, consultation and group services. TJ accepts Optum and Aetna as well as credit card payments.
We can provide you a Superbill that you may be able to submit to your HSA for reimbursement or to your insurance company. We can also provide an invoice if you are being reimbursed or paying through your company/employer. We can assist you in submitting documentation for reimbursement.
Answer: Stacy accepts several major insurance plans (United Healthcare, Blue Cross Blue Shield BCBS, Aetna, Cigna, Optum, MVP) as well as credit card payments for counseling, consultation and group services. TJ accepts Optum and Aetna as well as credit card payments.
We can provide you a Superbill that you may be able to submit to your HSA for reimbursement or to your insurance company. We can also provide an invoice if you are being reimbursed or paying through your company/employer. We can assist you in submitting documentation for reimbursement.
Confidentiality & Record Keeping.
We use Simple Practice as our Electronic Health Portal. Records are stored electronically and are secure. We follow HIPPA guidelines and below are our statements on our policies and procedures that outline how we approach confidentiality.
| notice_of_privacy_practices.docx |
Other policies & Consent Forms.
Below are our policies and consent forms. These will be provided to you through the electronic portal for you to sign or acknowledge. We recommend that you read them carefully before signing.
| consent_for_psychotherapy.docx |
| general_policies.docx |
| telehealth_informed_consent_form.docx |
| fees___insurance_policy.docx |
What if I want to request my records?
To obtain/authorize us to send a copy of your records, please submit a release of information (ROI) to our administrative email address at [email protected]. The form may be requested from your clinician or downloaded below.
| release_medical_records.docx |
Do you treat minors and what do I need to know?
We are happy to work with your children and adolescents. Please note that if parents are not married, are legally separated, or divorced, or if there is a child custody agreement, we will require a copy of your legal paperwork before beginning treatment. If parents share legal decision making, we are legally required to notify both parents of the minor child’s enrollment in treatment and will not continue treatment if either parent withdraws consent for treatment. Parents will be required to provide the contact information for the other parent at the beginning of treatment so that we may communicate the minor child’s enrollment in therapy.
What if I have a complaint?
If you have a complaint we prefer that you address your concern directly with your therapist. If you are unable to resolve the issue please email your concern to [email protected].
Terms of use.
Please don't use anything without my permission. All of the pictures on this site were taken/created by me unless otherwise indicated. Thanks.
Finding Us.Office Address: 655 Main St Bennington, VT 05201
Phone: 802-494-4040 Fax: 602-491-2119 Email: [email protected] www.hopecounselors.com National Suicide Prevention Lifeline
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© COPYRIGHT
Hope for Healing Counseling 2015. ALL RIGHTS RESERVED.
Hope for Healing Counseling 2015. ALL RIGHTS RESERVED.